24/7 Emergency Assistance

Travel Insurance Plus – Help

Not only are we 100% Australian owned, our customer service centre is based in Australia, so you can be sure to be understood whether you’re fair dinkum up the creek without a paddle, or not within a cooee of help.

Our customer service team is ready for your call or email.


Overseas or Within Australia

+61 02 93333944

To reverse charge your international call, contact the operator and ask to reverse charge to the above number.

Emergency Assistance

+61 02 93333945

Or EmailTravelInsurancePlus@mapfre.com

Claims Office Hours

Monday – Thursday – 8.30am-7pm (AEST)
Friday – 8.30am – 6pm (AEST)
Saturday – 9am-5pm (AEST)

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