Travel Insurance Plus – Help
Not only are we 100% Australian owned, our customer service centre is based in Australia, so you can be sure to be understood whether you’re fair dinkum up the creek without a paddle, or not within a cooee of help.
Our customer service team is ready for your call or email.
Claims
Overseas or Within Australia
+61 02 93333944
To reverse charge your international call, contact the operator and ask to reverse charge to the above number.
Emergency Assistance
+61 02 93333945
Or Email: TravelInsurancePlus@mapfre.com
Claims Office Hours
Monday – Thursday – 8.30am-7pm (AEST)
Friday – 8.30am – 6pm (AEST)
Saturday – 9am-5pm (AEST)